It is no secret that we are progressing and advancing in all the fields of life. Year after year we see the emergence of new technologies that change the way we work and think. We buy, sell, read, and learn various things online nowadays. That is why one must be aware of the latest digital marketing trends in 2020.
Digital marketing is what everybody is involved in one way or another in today’s world. You can be a seller, a brand, a customer, a digital marketing expert, after completing the Digital Marketing Course.
9 Latest Digital Marketing Trends In 2020
Personalization (A Latest Digital Marketing Trend)
Personalization is the new most effective trend that is being used by marketers. For example companies like Amazon, Myntra, Netflix, etc. studies and analyze the pattern of a customer or a user, his preferences, likes and dislikes, etc. This is done based on past history of the user. For example what kind of products you search when you visit a particular site.
You must have noticed whenever you use these apps or sites that they showcase products that you are interested in based on your past history. This helps them convert more users into a buyer.
This is done to give the best possible service and experience to the right customers at the right time. This is one of the most effective latest trends that is going to dominate this year. And by the end of this year, there will be more personalized sites.
This is already the current trend and by the end of this year, this is going to be the most effective trend.
Nowadays we are all familiar with Alexa, Siri, and Google voice search. We use these techs to search, buy and learn. This is also popular with little ones who can’t write but they use voice search features to watch youtube etc.
This top trend in digital marketing is going to be more advanced this year and some studies predict that this trend will impact digital marketing more than others.
Customer Retention ( Don’t Let Go of Customers )
Nowadays various companies and organizations focus more on old or regular customers. They can not afford to lose these regular customers. Because with new customers there is less possibility of turning them into buyers. On the other hand, customers that had already bought something from you, have more possibility to buy again.
That is why more and more companies in 2020 are going to retain customers as much as they can. They will do this by using their brand loyalty and other stuff like this.
This trend is going to play a very important role in 2020 and its impact on digital marketing would be significant.
AI as latest Trend (in 2020)
Artificial Intelligence is going to dominate this year and most possibly all the coming year in the future. Digital marketing in the age of AI is totally going to change the way we buy, sell, and search for things.
New technologies like Alexa and Siri are great examples of it. This makes customers get solutions for their problems more faster and smarter.
Artificial Intelligence also going to impact data analysis this year. So you have to watch out for it also.
Artificial Intelligence can be called one of the most defining latest digital marketing trends for the year 2020 in digital marketing and fields related to it.
We all want to know things clearly and without any secret, be it on a personal level or professional level. Marketers know that people want more transparency and they do not want any hidden thing etc.
For better customer experience and for gaining the trust of customers all the organization and companies would provide more transparency to users and customers.
Transparency ensures trust in this world where you think twice before trusting anyone. That is why this will affect the relationship between users and organizations.
This is also a more effective trend this year as it defines the trust and honesty between companies and customers.
Precise Ad Targets
More companies and brands are focusing on targeting the right ads to the right people. They do not want to give random ads to random people. This is not going to help them to sell their products or any other services.
What these organizations want to do is precise ad targets the right people. You get ads related to your personal liking and interest. This will make you happy and if you buy anything then it will also work for companies.
So these target ads are going to be a habit of all the companies and brands in 2020.
These chatting robots you might have interacted with many times while filling any form or ordering something. They simulate written and spoken human speech and actions.
These chatbots are what you are going to interact more and more in this year. They are really useful and informative for both companies and customers.
While interacting with any of these robots you feel like it is a human and that is what makes a difference in user experience. You felt it and you trusted it.
These little conversational robots are also the latest digital marketing trends in 2020. s
This is about keeping the sensitive and personal information of a customer by companies and organizations safe. It could be transactional information or some private information.
We all live in a world in which privacy is a fundamental right. So companies are going to do their best for safeguarding customer privacy at any cost and not let others exploit it.
This increases the trust and credibility between both customers and the seller. So this trend will be effective this year.
Google’s Update BERT
This update would help search queries based on the context of words in search queries to provide the best possible results to users.
It will provide searchers what they exactly want. This update understands the language and nuances in words.
BERT algorithm is about going deep in the context of words and giving the best possible result to searches.
This update would significantly affect the SEO strategies of websites and webpages in this year.
These are 9 latest digital marketing trends in 2020 that will affect marketing and its tactics as well as customer experience at the same time. Some of these trends are still in work and some are going to be on another level by the end of this year.
Year passes and new trends emerge and this process repeats. What world has in store for us, we don’t know but what 2020 has in store for us, we just learned.